The Big Fish Advantage
Quality
- THX and ISF (Image Science Foundation) Certified Technicians – Your installation will meet or exceed all industry standards.
- Licensed & Insured – Simple confidence.
Value
- Product Selection – We sell only what we would have in our homes. We make sure you get the best value for your money.
- Customer Service – We put a tremendous amount of effort into meeting & exceeding every expectation.
- Full 1 Year Warranty – We cover all our systems with a full 1 year warranty.
- Engineering Excellence – Big Fish designs systems with the highest degree of interoperability that give you the highest value.
- Financing – Big Fish has many different payment options available.
- Price – We have the best valued systems around, and we will beat our competitors’ prices for a comparable system EVERY TIME.
Product
We’re long-time home automation lovers – we know our stuff. We build systems that don’t require you to think or worry. Here’s a quick breakdown of our systems and installations:
| Big Fish | |
|---|---|
| Price Matching – Big Fish will beat any competitive bid. We’re committed to providing our clients with the best value. | X |
| Flexible – Big fish systems are designed with the future in mind, so when you want to expand or add new technology, you can be ready. | X |
| Easy to Use – Our systems are so simple to use, even the babysitter won’t ask for instructions. | X |
| Futureproof – Our systems have been around longer than any other system, and they’re not going anywhere. | X |
| Interoperable – Our system works with every protocol: RS232, Z-wave, Zigbee, Serial, WiFi, and Ethernet. | X |
| Retrofit – You don’t need a brand new house with Big Fish. We can retrofit almost any system to any home. | X |
| TV Interface – Pull up your home’s control panel directly on your TV. | X |
| Smartphone Control – Control any aspect of your home from your iPhone, Android, BlackBerry, iPad, iPod touch, Mac or PC. | X |
| Upgradeable – Massively upgradeable. It’s very doable to update systems that are even many years old. | X |
| Rich User Interface – Ability to add a floorplan of your home displayed on your device. Quickly check the status of each system in your house. | X |
| Free Remote Access – No need to pay fees or memberships. Access your home as much as you want for free using your broadband Internet connection. | X |
| On Staff Programmers & Installers – We have constant access to expert programmers and installers. | X |
| Reliable – We choose only products with the strongest track record for reliability. | X |
| 1 Year Warranty – We cover our work after the job for a full year in case something stops working properly. | X |
| Payment Options – Get 6 months, no interest terms with us! | X |
| Start to Finish – Don’t worry about having to hire different companies – we handle the whole job, from start to finish. | X |
| Expertise -We’ve got the expertise and tools to leave your home perfect. | X |
| Breathtaking – Big Fish systems are sure to get a “Wow!” from anyone who sees it. | X |
That Little Extra
- We’re There for You – Big Fish is there for you after the sale with continued service.
- We Love What We Do! – When you love what you do, the job is always done better.
Experience
Although Big Fish has only been in business since 2009, this isn’t our first rodeo. We’ve got a team of ultra-experienced industry professionals to make sure your system is perfect – no matter what you have installed.
- 3 members of our management team have degrees in electrical and mechanical engineering
- Our VP of product owned his own audio/visual installation business for over 10 years
- Our installation team members have an average of 7 years of clean installation experience
- Our programmer has over 10 years experience and has designed and programmed such systems as the MGM signature suites, Green Valley Ranch Resort, Red Rock Resort, all the Station Casinos, and over 100 homes.
We’re not going anywhere.